Legal

Terms of Service

Last Updated: April 2026 (Private Beta)

1. Nature of the Service (Non-Custodial)

Fundly operates exclusively as an automated routing engine and instruction-based software platform. Fundly is not a bank, authorized deposit-taking institution (ADI), or financial custodian. Fundly does not hold, store, or invest user funds at any time. All financial transactions are processed, cleared, and settled by our regulated Banking-as-a-Service (BaaS) partners.

2. Beta Software Limitations

You acknowledge that Fundly is currently in a "Private Beta" phase. The service is provided "as is" and "as available." While we utilize bank-grade security and regulated partners, the platform may contain errors, bugs, or experience downtime. Fundly is not liable for indirect, incidental, or consequential damages arising from the use of the beta software.

3. User Responsibilities & KYC

To use Fundly, you must comply with all Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements mandated by our BaaS partners. You are solely responsible for ensuring the accuracy of the BSB and Account numbers you configure in your routing buckets. Fundly cannot reverse funds sent to incorrectly inputted external bank accounts.

4. Tax and Financial Advice

Fundly is a mathematical routing tool. We do not provide financial, tax, or legal advice. The allocation of percentages to tax or superannuation buckets is determined entirely by the user. Users should consult a registered tax agent or financial advisor for specific guidance.

5. Contact & Policies

For general product support, email support@getfundly.com.au. For privacy and data requests, see our Privacy Policy (Data Officer: privacy@getfundly.com.au). For formal complaints and dispute lodgement, see our Dispute Resolution Policy (disputes@getfundly.com.au).